Post by account_disabled on Feb 25, 2024 6:24:22 GMT
First use a cushioning phrase such as “I understand your concern about. Then let him know your opinion by showing evidence to support it. The reason the claim is not applicable. DISSENT FRIENDLY CUSHIONS AVOID USING I understand that you are concerned… But… I see that what interests you is... However… If I understand correctly, what you want is… Although… me, this allows me… Although… I understand your feelings regarding… Nevertheles Source: Dale Carnegie Training Your worst client is your best friend: If you manage to deal with crises or problems with professionalism, you will not only learn many things about how to do your job better to avoid mistakes.
Also how to provide better service and how to resolve conflicts. Plus, the client is more likely to want to work with you again. At the end of the day, we can all make mistakes, but part of quality customer service is transforming dissatisfaction into satisfaction. . Follow up after sales Customer service Once you have completed your client's project, it is a good idea to do a post-sales Whatsapp Number List follow-up some time later. The purpose of this is to ask for feedback about how the work you gave them is working and at the same time put yourself in the mood for a new project.
In addition, it is recommended that you run an email marketing campaign from time to time telling your clients news about your company, offers, new services, etc. You can even create a blog with topics of interest related to your business and send them to your clients in a newsletter or newsletter (And don't forget to share your content on your social networks). Try to have contact dates scheduled, even if they are phone calls: If you called Juan today, write down when you will call him again, even if he hasn't bought you anything today. Pro tip: If you have many customers, implement a CRM (Customer Relationship Manager) system.
Also how to provide better service and how to resolve conflicts. Plus, the client is more likely to want to work with you again. At the end of the day, we can all make mistakes, but part of quality customer service is transforming dissatisfaction into satisfaction. . Follow up after sales Customer service Once you have completed your client's project, it is a good idea to do a post-sales Whatsapp Number List follow-up some time later. The purpose of this is to ask for feedback about how the work you gave them is working and at the same time put yourself in the mood for a new project.
In addition, it is recommended that you run an email marketing campaign from time to time telling your clients news about your company, offers, new services, etc. You can even create a blog with topics of interest related to your business and send them to your clients in a newsletter or newsletter (And don't forget to share your content on your social networks). Try to have contact dates scheduled, even if they are phone calls: If you called Juan today, write down when you will call him again, even if he hasn't bought you anything today. Pro tip: If you have many customers, implement a CRM (Customer Relationship Manager) system.